1.1. Orders can be placed via our website, by email, or by phone/WhatsApp. You are responsible for ensuring all details provided are accurate and complete.
1.2. Jafree Traders reserves the right to cancel or reject any order without prior notice. A full refund will be issued for canceled orders.
1.3. If needed, we may contact you via email or phone to confirm or clarify your order details.
2.1. Accepted payment methods include Bkash, Nagad, Rocket and bank transfers. Online transactions are processed via secure payment gateways.
2.2. Cash on Delivery (COD) is available within selected zones in Dhaka. COD may include an additional handling charge.<.p>
2.3. Bank transfer payments require confirmation via email or WhatsApp within 24 hours. Unverified payments may result in automatic order cancellation.
3.1. Orders are typically processed within 1–2 working days of payment confirmation. We will notify you of any unforeseen delays.
3.2. Delivery charges are based on package size and destination. Final charges will be shown during checkout.
3.3. We use reliable courier services for deliveries. However, Jafree Traders is not liable for any delays or issues once a package is in transit.
3.4. A tracking ID will be provided once the order has been shipped.
All features, content, specifications, products and prices of products and services described or depicted on this website are subject to change at any time without notice. Certain weights, measures and similar descriptions are approximate and are provided for convenience purposes only. We make all reasonable efforts to accurately display the attributes of our products, including the applicable colors; however, the actual color you see will depend on your computer system and we cannot guarantee that your computer will accurately display such colors. The inclusion of any products or services in this website at a particular time does not imply or warrant that these products or services will be available at any time. It is your responsibility to ascertain and obey all applicable local, state and international laws in regard to the possession, use and sale of any item purchased from this website. By placing an order, you represent that the products ordered will be used only in a lawful manner.
4.1. Customers may request a return or refund for damaged or defective products within 7 days of receiving the item.
4.2. Items must be returned in original condition and packaging to qualify for a refund. Used or altered products will not be accepted.
4.3. Refunds may be denied if the item appears to be misused or damaged intentionally.
5.1. All website content, including images, product descriptions, logos, and graphics, belongs to Jafree Traders and is protected by applicable intellectual property laws.
5.2. Content from this website may not be copied, distributed, or reused without prior written consent.
6.1. Jafree Traders is not responsible for any indirect or incidental losses arising from the use of our site or services.
6.2. We do not accept responsibility for issues caused by third-party platforms, including payment gateways and delivery partners.
6.3. Maximum liability is limited to the value of the order in question.
7.1. These terms are governed by the laws of the People’s Republic of Bangladesh.
8.1. While we aim for accuracy in product images and descriptions, minor discrepancies may occur, especially in color.
8.2. In the case of incorrect product listings or technical errors, Jafree Traders reserves the right to cancel or adjust orders.
9.1. We reserve the right to update these terms at any time. Revised terms will be posted on our website.
9.2. Continued use of our services after changes are posted constitutes your agreement to the updated terms.
