1. What products do we sell?
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2. How do I place an order?
Simply browse our products, add items to your cart, and proceed to checkout. Follow the on-screen instructions to complete your order securely.
3. What payment methods do you accept?
We accept cheques, BEFTN, NPSB, Bkash etc. All payments are processed securely.
4. Can I track my order?
Yes. Once your order is shipped, we’ll send you a tracking number via email or SMS. You can also check your order status in your account.
5. How long will it take to receive my order?
Delivery times vary depending on your location and shipping method selected. Generally, orders are delivered within [3–7 business days].
6. Do you offer international shipping?
No, we do not offer international shipping. Check our shipping policy for more details.
7. What is your return policy?
We offer a [7-day/15-day/30-day] return policy on eligible products. Items must be unused and in original condition. Visit our Returns & Refunds page for full details.
8. How do I cancel or modify an order?
If your order hasn’t been shipped, you can contact us immediately via email or call us to request a cancellation or change.
9. Is my personal information secure?
Absolutely. We use industry-standard encryption and secure payment gateways to protect your data. Read our [Privacy Policy] for more information.
10. Do I need to create an account to order?
No, you can check out as a guest. However, creating an account lets you track orders, save your address, and receive exclusive offers.
11. Do you offer bulk or wholesale discounts?
Yes, we offer special pricing for bulk orders. Please contact our sales team at for more information